ServiceNow (NOW) experienced a 4% surge Wednesday following Guggenheim analyst John DiFucci’s decision to elevate his rating from Neutral to Buy, accompanied by a $125 price objective.
ServiceNow, Inc., NOW
Shares were positioned at $99.28 entering Wednesday’s trading session — reflecting a steep 51% decline year-over-year — positioning that $125 projection as a substantial upside opportunity.
DiFucci assigned NOW a valuation of 7.5x EV/NTM Recurring Revenue, representing a premium versus most SaaS comparables, though Guggenheim contends this multiple is warranted considering the firm’s profitability profile and anticipated double-digit expansion.
The rating enhancement arrives after a challenging period. Following Guggenheim’s transition of NOW from Sell to Neutral in December 2025, the stock plummeted 35% — significantly underperforming the IGV software index’s 16% decline and the S&P 500’s 10% advance during the identical timeframe.
DiFucci acknowledged that AI revenue generation remains distant, and AI-related challenges — particularly talent migration to AI-native ventures — represent genuine concerns. However, the firm refrained from characterizing AI as a fundamental threat to operations.
Guggenheim additionally highlighted ServiceNow’s substantial dependence on M&A activity, including its Armis transaction, to drive expansion as a factor warranting investor scrutiny.
In a separate action, Evercore ISI confirmed its Outperform designation on NOW with a $150 price objective as the company approaches its Q2 financial disclosure.
Evercore indicated the discussion has transitioned from long-term AI strategy to immediate-term execution following ServiceNow’s recent Financial Analyst Day presentation.
During that gathering, ServiceNow unveiled its AI Control Tower framework, AI-native product packaging, and a subscription revenue objective surpassing $30 billion by fiscal year 2030 — suggesting a compound annual growth rate of approximately 17.5%.
Management provided Q2 cRPO growth guidance of approximately 19.5% in constant currency terms. However, Evercore emphasized that this metric incorporates contributions from the Moveworks and Armis transactions, positioning organic constant-currency expansion nearer to the low-to-mid 17% territory.
Evercore stated market participants will monitor whether organic cRPO growth stabilizes as headwinds from the U.S. federal government segment diminish.
The firm established explicit benchmarks for the Q2 announcement: constant-currency growth between 20% and 20.5% would register as satisfactory, while performance approaching 21% or higher could alleviate worries about organic deceleration.
Bernstein similarly maintains an Outperform designation on NOW, characterizing it as the most attractively valued mid/large cap software stock based on select financial measurements. The firm anticipates a positive environment for the second half of 2026.
Benchmark elevated its price objective to $130 with a Buy recommendation, while Oppenheimer reaffirmed Outperform at $130, highlighting growth prospects in the year’s latter portion.
ServiceNow’s gross profit margins register at 76.56%, per InvestingPro data.
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